Product Returns

Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Defective Material

Ordered wrong model/capacity

Received wrong item

Damaged in transit

Wrong item packed/shipped

Other – please specify

Attachments

To initiate a return, please ensure you provide a clear unboxing video showing the package opening and product condition. This is mandatory for processing claims related to damage, defects, or wrong items. You can also include images and documents (PDF, DOC, DOCX).

Please select at least one file to upload.

Product is opened

Yes No

Faulty or other details

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